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Context Help

If you lose your way inside our hosting Control Panel, the first thing you should do is push the Help button, which is visible on each and every page. A pop-up window will appear. It includes in-depth information about all the operations that you can perform on the given page. Each pop-up menu shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge range of video tutorials describing how to work with our hosting Control Panel. They're created for those of you who want to see how things are getting done instead of just reading articles. In this way, everyone can swiftly get to know our Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the answer you need, check out our extensive Frequently Asked Questions database, which comprises questions asked by real clients and provides practical solutions. We frequently "revamp" our Frequently Asked Questions database with new questions & answers in order to cover all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the Frequently Asked Questions section either, you can touch base with our fantastic team of support engineers available 24x7 and ready to assist you with any issue. Each support ticket you submit will be responded to within one hour (the average support ticket response time is just 20 minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 60874

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com