About Us
Being a web hosting client can be embarrassing - you frequently need to cope with network outages and a terrible and sluggish customer care service. To top it off, you need to sign at least in two interfaces to administer your domain names, billing transactions and your website itself. When we started Add Host, we wanted to change all that.
A Fresh Approach to Hosting
The Control Panel is the part of the web hosting platform that the customers actually see. And ninety percent of the hosting suppliers out there employ one and the same hosting Control Panel - cPanel. We, though, consider cPanel to be old-fashioned and hard to use - it simply impedes our work. That is why we made the decision to utilize a different hosting Control Panel - the Hepsia Control Panel. It's new, has a modern look & feel and offers billing, domain and web site administration options, so you can administer all facets of your Internet presence from one single place. On top of that, it has a drag 'n' drop File Manager, so you won't have to use a third-party FTP client. Our tests have revealed that the Hepsia Control Panel is 3 times faster than other web hosting Control Panels! We have also prepared a Control Panel demo - you can check for yourself how Hepsia functions.
A Reliable Web Hosting Service
Your site needs to be visible online. This is the reason why we count on enterprise-level servers driven by the effective mix of Linux and Apache. We are also partnering with four excellent datacenters where you can host your site. This permits us to offer a 99.9% network uptime guarantee.
A Person-Oriented Approach
Last, but most surely not least - we are there for you! We have Live Chat techs who are there to respond to all your pre-sale questions and to help you correct small technical issues. We have a top-quality 24/7/365 customer support service. We offer a one-hour response time guarantee, but in most situations our client support team members respond to support tickets in no more than twenty minutes!