Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help team is taught to rapidly deal with all of our Linux shared packages clients’ issues and assistance inquiries. Through our ticketing system, it will be possible to post your question and a support team fellow member will most likely go back to you in only maximum 1 hour. In actual fact, practice shows that the average answer time period is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is provided by a team of certified professionals who are prepared to reply to your inquiry as soon as possible. You’re able to make contact with the tech support team staff by opening a help support ticket from your Online Control Panel or by submitting us an e–mail message. On business days, you may as well call us on the telephone or use the live chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require guide while operating within the Control Panel, you could always click the Help control key and pick your problem in the selection of posts that will pop up. We have as well turned a lot of the articles into videos. The list of instructional videos will come up if you pick the Videos press button present in each section.