Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • You will find almost all the answers to your questions in the easy–to–navigate Help Center section included in our Online Control Panel. It offers an ever–growing repository with regularly asked questions and detailed educational articles prepared by our trained tech support team.

  • Top quality support service

  • Educational Videos

  • We have compiled a collection of instructional video tutorials that detailedly explain how you can deal with a common problem connected with your Linux shared packages account. You can find the how–to videos in the Help Center.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7/365 support service and a sixty–minute response guarantee. Our trained techs will be online for you around the clock to respond to your questions and to take care of any problem that you may have. Simply send a tech support request from the Help Center and we will respond to you extremely quickly.