A 99.9% Server Uptime
We’ve set up our shared hosting system using dependable hardware and heavily modified software. Our sysadmins have installed a modified version of Security–Enhanced Linux on our servers to ensure the highest level of safety and stability. We have set up a number of anti–DoS tools combined with powerful firewall software to make sure our network is impregnable and secure.
All our Linux shared packages packages feature a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, the guarantee remains unchanged.
A 99.9% Network Uptime
If you want to deliver a first–class hosting service, you can barely trust the default network configuration in a datacenter. We have built our very own custom internal network to ensure a mega–fast connection speed with the rest of the world.
And thanks to this, regardless of which datacenters you opt for: our data center in the US, our data center in the UK, in our data center in FI, in our data center in East Europe or our data center in AU, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done everything to minimize all possible risks with our cloud hosting packages and while we offer topflight customer support, there are situations when the customer is simply not satisfied with what we have to offer. Or he wants to switch to a more robust hosting service, like a virtual private server or a dedicated hosting server.
For this reason, our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you are not pleased, you will receive a full refund.
24/7 Technical Support
If you have a web hosting firm, your tech engineers are of foremost importance. For this reason, we’ve conscientiously selected a highly professional team of techs, each with lots of years of expertise behind his back. With their help, our company offers 24x7 support with each of our web hosting solutions.
And not just that, we offer a 1–hour response time guarantee. All technical support questions are responded to in under sixty minutes and our average support ticket response time is less than twenty minutes!