Extensive Online Documentation
Learn what online documentation really is and how it could allow you to better comprehend the hosting world.
In case you have never had a hosting account or you have changed companies and the new one deploys an account administration tool that you haven’t seen before, you may get confused about how to perform a given operation in your account or on your desktop PC. Because of this, some hosting companies have compiled a knowledge base, which lists the most common queries and challenges connected with their platform, rather than adding only some general details. This type of knowledge base will help you find the desired info quickly and easily, so you won’t need to commit loads of time and efforts to stuff that might require something as elementary as pressing a button or ticking a check box. In this way, not only can you get things done, but you can also get to know plenty of new and interesting details, both about the way you can manage your account and about the way the hosting service functions in general.
Extensive Online Documentation in Shared Hosting
Our shared hosting
plans come with an extensive knowledge base where you can find info about all the difficulties that you may possibly face and their solutions. You can discover how to create and manage an electronic mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your email client are accurate, but you are not able to send emails, for example. We’ve done our utmost best to be as exhaustive as possible and to cover all possible options so as to help you save time and effort and to supply you with different solutions for each issue. The knowledge base includes informational articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will acquaint you with the features and functions of the Hepsia Control Panel. You can find relevant articles about specific functions and features in every Control Panel section, while if you wish to browse through the entire article archive, you should visit the all-inclusive Help section.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated servers
feature an extensive online article repository where you can find any info that you might need about our web hosting services or about the Hepsia Control Panel that we are using. We have compiled it based on the feedback that we have received from our clients through the years and, as a consequence, our articles cover specific issues that you may encounter and suggest the very best means of resolving them, for example receiving a 500 Internal Server Error message or being unable to send emails from your PC although you have the correct outgoing mail server settings. The articles are available in every section of the Control Panel and you can browse them at any given time. They can help you improve your knowledge not only about our platform, but also about the hosting realm in general, as they feature thorough instructions and general info such as what file access permissions or cron jobs are.